Serving Groton, CT

Yes. New London Garage Door Repair dispatches technicians to Groton about 4 miles from our shop. Groton is part of our regular garage door repair service area and we schedule jobs there every week.

New London Garage Door Repair typically reaches Groton within the same day for most garage door repair requests, and we offer priority same-day windows for time-sensitive jobs. Booking a free quote is the fastest way to lock in a slot.

Lubrication of hinges, rollers, springs, and bearings; a balance check; spring-tension adjustment if needed; hardware tightening; safety-sensor verification; a reverse-on-obstruction test; and a cable inspection - about 45 minutes on a typical two-car door.

Once a year is the standard, especially with temperature swings, dust, or coastal salt air. The garage door is the largest moving part on most homes and cycles 1,500+ times a year - an annual tune-up extends spring life, catches problems early, and keeps a new-install warranty valid.

No. A broken torsion spring removes the counterweight, so the door becomes its full 150 to 200 pounds of dead weight on the cables and opener. Lifting manually is how people hurt their back, snap the other cable, or drop a panel. Leave the door where it is and call us - same-day dispatch is the norm.

Don't force it open. If the spring or cable failed, forcing it can drop the door. If the spring is intact and only the opener is broken, the red emergency-release cord lets you lift the door manually; if the spring is broken, do not pull the release. Call us - car-trapped-inside is a true emergency and we dispatch within hours.